TERMS AND CONDITIONS

ORDERING

You can order products online by moving them to the shopping cart and paying your order by online payment service. To place an order, you must be 18 years of age or older.  Product prices include VAT. We reserve the right to change prices and shipping costs. When you place an order, it is needed to give us your contact information, all customer information is handled confidentially. You can choose to create an account for the onlinestore so that your next visits will go smoother. Please check that your address, e-mail and phone number are right.

After placing order, you will receive order confirmation by e-mail. If you don´t receive confirmation, please contact us by e-mail info@nappinja.fi.

It is possible to sell products that are made of Nappinja´s fabrics. If your company has VAT, you are able to buy fabrics without VAT. Please contact us info@nappinja.fi

SHIPPING

Orders will be dispatched within 5 business days after having received the order. All orders will be sent by finnish Post twice a week (tuesday and friday).

Shipping prices:

  • 10€, oders over 100€ free shipping: Sweden, Germany, Denmark, Estonia, Latvia, Lithuania
  • 15€, orders over 150€ free shipping: Belgia, Netherlands, Spain, Austria, Luxemburg, Portugal, Poland, Slovakia, Slovenia
  • Outside EU: 30€

RETURNING POLICY

Please note that minor differences might appear between the fabric and the photo. For fabrics cut to length we offer a 7 day complaints policy from receiving fabrics. Please contact us if you have some problems with fabrics info@nappinja.fi.

Non­defective products or sale and clearance products cannot be exchanged or returned. Please note that products that are sold with discount might include small dots or faults.

PRIVACY POLICY

Data base owner:

Nappinjan käsityöt
Heinimaantie 1
28300 Pori
Finland

Business ID: FI25191915
Contact: Janika Laurila
info@nappinja.fi

+358449861426

PURPOSE OF THE DATABASE

The data of the customers that have order from Nappinja´s webshop are register in to the database. The database is used for the handling of the orders, for filing and for statistics.

CONTENTS OF THE DATABASE

– first name and surname
– street address, email address
– phone number
– order- and billing information

CONFIDENTIALITY OF THE DATABASE

Your personal information will not be shared with third parties.

USE OF THE DATABASE

The information in the database will only be used by Nappinja.